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Raise a complaint
Tell us what went wrong. Our Grievance Redressal Officer replies within 30 days.
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If you are unhappy with our service, tell us and we will put it right.
How to raise a grievance
- Sign in and go to My data, then choose "Raise a complaint". You can also write to our Grievance Redressal Officer (details below).
- We acknowledge your complaint within 2 working days and resolve it within 30 days.
- If your complaint is about a loan decision or loan terms, it is handled by the lender. Each lender's grievance page is on our partner lenders page.
If you are not satisfied with our reply after 30 days, you may approach the RBI Integrated Ombudsman for complaints about the lender.
Grievance officer
- Full name
- [PLACEHOLDER] Grievance Redressal Officer
- grievance@rupiyalo.com
- Mobile
- +91 00000 00000
- Address
- [PLACEHOLDER] Registered office address
- Hours
- Mon-Fri, 10:00-18:00 IST